
Small Business
IT Systems Solutions
Serving all Central Washington
Recommended Technology Platform
Hardware
The following are hardware requirements you must meet for us to meet our service obligations. Other hardware may be supported on a “best-effort” basis at our discretion.
Desktops
Business or Enterprise models with the following characteristics:
Make: Dell (preferred) or HP
Warranty: Current
CPU: Intel i3, i5, i7, i9 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
TPM 2.0 Module
OS: Windows 10 Pro, Windows 11 Pro
End of Life: No
Laptops
Business or Enterprise models with the following characteristics:
Make: Dell (preferred) or HP
Warranty: Current
CPU: Intel i3, i5, i7 @ 2.4+ Ghz
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
TPM 2.0 Module
OS: Windows 10 Pro, Windows 11 Pro
End of Life: No
Resolution: 1920×1080 or higher
Accessories
Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.
Servers
Make: Dell or HP
Warranty: Current
RAM: 32+ GB
Storage: Solid State Drive (SSD) Array
OS: Windows 2022 Standard-Datacenter
End of Life: No
Uninterruptable Power Supply
APC SMART-UPS Models
Firewalls
Ubiquiti USG
Ubiquiti USG-Pro / SE
FortiNet FortiGate 80, 60, 40 Series
Switches
Ubiquiti - Current UniFi or UISP Models
WiFi Access Points
Ubiquiti - Current UniFi or UISP Models
Software
The following are software requirements you must meet for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.
Operating Systems
The following operating systems are supported for managed services.
Windows 10, 11 Pro/Business/Enterprise (Desktops/Laptops)
Windows Server 2016, 2019, 2022 (Servers)
Line of Business (LOB)
We offer direct support for the following software. Other software we support on a best-effort basis.
Microsoft Software – Microsoft Office Suite
Google Chrome
Adobe Applications – Reader, Air, Shockwave
Java Runtime Environment
PDF Creator
ESET Anti-Virus
Atera online backup
The following cloud environments are supported for managed services.
Microsoft 365 (M365)
Microsoft Azure
Google G-Suite